Home › Review Philippines › How to cancel
How to Cancel a Tekcash Loan or Application
Short answer: You can walk away from a Tekcash application at any point before you accept the offer. After you accept, contact support immediately. Once the money has reached your bank or e-wallet, the loan is generally treated as active and has to be repaid. Tekcash has not published a cancellation policy, so ask for any answer in writing.
Note: TEKCASH (tekcash.app) is an independent comparison website. We are not the Tekcash lending app, we are not affiliated with Tekwang Lending Corp., and we do not make loan decisions. Store listings and registry details were last checked on September 21, 2026; this guide was revised on October 15, 2026.
What you can do at each stage
| Stage | What to do |
|---|---|
| Still filling in the form | Stop and close the app. Nothing is owed. |
| Offer shown, not accepted | Do not accept. You can decline or compare other options. |
| Accepted, money not yet released | Contact live chat (9am–7pm) or email support@tekcash.ph straight away and ask to stop the disbursement. |
| Money already in your account | The loan is active. Ask about repaying in full early, and whether charges would be reduced. |
How to ask Tekcash to cancel
- Use the in-app live chat first, because it is the fastest channel during its hours.
- Send an email to support@tekcash.ph with your name, registered mobile number and the time you accepted the loan.
- State clearly that you want to cancel before disbursement and ask for written confirmation.
- Check your bank or e-wallet balance to see whether any money arrived.
Contact details and hours are in our Tekcash customer service guide.
If the money has already arrived
If you do not need the money, repaying quickly may limit what you owe, but the store listings do not say whether early repayment reduces charges, so confirm with Tekcash before paying. See how to pay your Tekcash loan and the interest rate guide to estimate the cost.
If you received a loan you did not apply for
Do not spend it, and do not send money back to a stranger’s account. Contact Tekcash through the official channels and keep screenshots. If someone used your ID, report it as explained in how to report a problem with a loan app.
Before you accept next time
- Read the total repayment and due dates in the disclosure statement.
- Sleep on it if the offer is larger than you planned.
- Know your limits by reading the Tekcash first loan amount guide.
Frequently asked questions
Can I cancel a Tekcash loan after I accept?
Tekcash has not published a cancellation policy. Contact support immediately; once money has been released to your account, you should expect to repay it under the agreed terms.
How do I cancel a Tekcash application?
If you have not accepted the offer, you can simply close the app or stop the application. If you already accepted and the money has not been released, contact live chat or email right away.
Is there a fee to cancel?
The store listings do not mention a cancellation fee. Ask support and request the answer in writing.
What if I received money I did not apply for?
Do not spend it. Contact Tekcash through the official channels and ask how to return it, and keep screenshots. See our guide on how to report a problem.
Related Tekcash guides
- How to apply for a Tekcash loan – Step-by-step application guide.
- How to pay your Tekcash loan – Repayment channels and tips.
- Tekcash customer service number – Hotline, email, live chat and support hours.
- Report a loan app problem – SEC, NPC and PNP reporting channels.
- Tekcash interest rate – APR, service fee and a worked repayment example.