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Tekcash Customer Service Number Philippines (Hotline, Email, Hours)
Short answer: The Tekcash customer service number listed in its official store listings is 0917 821 6555, with a second number, 0917 820 4555, shown on the App Store page. The hotline runs Monday to Sunday, 9 a.m. to 6 p.m. and live chat runs 9 a.m. to 7 p.m. We could not find a Tekcash customer service number 24 hours. Outside those hours, email support@tekcash.ph or complaint@tekcash.ph.
Sa Tagalog: Ang hotline ng Tekcash ay 0917 821 6555 at 0917 820 4555, bukas Lunes–Linggo, 9am–6pm. Walang nakitang 24-oras na hotline.
Note: TEKCASH (tekcash.app) is an independent comparison website. We are not the Tekcash lending app, we are not affiliated with Tekwang Lending Corp., and we do not make loan decisions. Store listings and registry details were last checked on September 21, 2026; this guide was revised on October 15, 2026.
Tekcash customer service contacts
| Channel | Contact | Hours / notes |
|---|---|---|
| Hotline | +63 917 821 6555 (0917 821 6555) | Mon–Sun, 9am–6pm (Google Play and App Store) |
| Second hotline | 0917 820 4555 | Listed on the App Store page |
| Support email | support@tekcash.ph | Listed on both stores |
| Complaints email | complaint@tekcash.ph | Listed in Tekcash’s public replies and posts |
| Live chat | In the app | 9am–7pm, per Tekcash’s replies on the App Store |
| Feedback page | comment.tekwanglending.ph | Given by Tekcash in review replies |
| Company website | tekwanglending.ph | Listed as the developer website |
| Developer contact | tekcash@tekwanglending.ph, +63 917 178 6781 | Listed under developer details on Google Play |
| Office address | Marajo Tower 312, 26th Street, Taguig, Metro Manila 1634 | Listed on both stores |
These come from the Google Play and App Store listings, checked on September 21, 2026. Numbers can change, so check the app listing if a call does not connect.
Is there a Tekcash customer service number 24 hours?
No. Based on the published information, there is no 24-hour hotline. The hotline is listed for 9 a.m. to 6 p.m. daily. If you need help outside those hours, send an email with your name, registered mobile number and a short description of the issue, and keep a copy. Messages sent at night will normally be answered during working hours. Be careful of any page, post or chat that claims to give a “Tekcash 24 hours hotline,” because it is not from the published sources above.
Which channel should you use?
| Your problem | Best channel |
|---|---|
| Loan application status, app not loading, login or OTP problem | Live chat in the app (9am–7pm) or the hotline |
| Repayment amount, due date, payment not posted | Hotline or support@tekcash.ph with your payment receipt. See how to pay |
| Rude or threatening collection messages | complaint@tekcash.ph with screenshots. See Tekcash harassment guide |
| Rate or fee you do not understand | support@tekcash.ph. See interest rate guide |
| Delete account or data request | Email support. See delete account |
| Unresolved complaint | SEC complaint for lending companies; NPC for data misuse |
Beware of fake Tekcash numbers
Scammers often pose as lenders’ staff on social media and chat apps. To protect yourself:
- Use only the contacts in the official Google Play or App Store listing, or inside the app.
- Never send fees, “processing charges” or one-time passwords to someone who contacted you first.
- Do not click links in unknown messages, even if they mention Tekcash.
- Confirm the lender is registered first. See our guide on whether Tekcash is SEC registered.
What to prepare before you contact Tekcash customer service
- Your registered mobile number and full name.
- Your loan reference or the date and amount of your loan.
- Screenshots of the issue, such as a payment confirmation or a message you received.
Sample email
Subject: Request for help – [full name], [registered mobile number]
Hello Tekcash support, my loan was released on [date] for [amount]. My concern is [describe]. I attach [screenshots / payment receipt]. Please reply in writing with the status and any action I need to take. Thank you.
If you cannot get help from customer service
If your concern is not resolved, you can file a complaint with the SEC through its complaints process for lending companies, or with the National Privacy Commission if your data was misused. Read more in our guides on Tekcash loan review complaints and Tekcash harassment.
Frequently asked questions
What is the Tekcash customer service number?
The hotline listed in Tekcash’s store listings is 0917 821 6555 (+63 917 821 6555), with a second number, 0917 820 4555, on the App Store page. Hours are Monday to Sunday, 9 a.m. to 6 p.m.
Is there a Tekcash customer service number 24 hours?
We found no 24-hour hotline. The hotline is listed for 9 a.m. to 6 p.m. daily and live chat for 9 a.m. to 7 p.m. Email support@tekcash.ph outside those hours.
What is the Tekcash email address?
support@tekcash.ph for general help and complaint@tekcash.ph for complaints. Both are listed in Tekcash’s store listings and replies.
Where is the Tekcash office?
Tekwang Lending Corp. lists Marajo Tower 312, 26th Street, Taguig, Metro Manila 1634.
Paano makontak ang Tekcash customer service?
Tumawag sa 0917 821 6555 o 0917 820 4555 (Lunes hanggang Linggo, 9am–6pm), gamitin ang live chat sa app (9am–7pm), o mag-email sa support@tekcash.ph o complaint@tekcash.ph.
Where can I download the official Tekcash app?
From Google Play for Android and the App Store for iPhone. See our Tekcash app download guide for links.
Related Tekcash guides
- Tekcash loan review and complaints – What borrowers praise and complain about.
- Tekcash harassment: what to do – Your rights, evidence checklist and where to complain.
- How to pay your Tekcash loan – Repayment channels and tips.
- Tekcash app download – Official Android and iOS links, latest version.
- Is Tekcash SEC registered? – SEC number, Certificate of Authority and how to verify it.